Privacy Policy
Effective Date: May 25, 2026
1. INTRODUCTION
Detailed By Dylan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us. By using our website or services, you consent to the terms of this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information:
- Full name
- Email address
- Phone number
- Service address
- Payment information (processed securely through our payment provider)
Non-Personal Information:
- Browser type and version
- IP address
- Pages visited and time spent on site
- Device type and operating system
- Referring website
3. HOW WE COLLECT INFORMATION
We collect information when you:
- Book a service through our website or booking widget
- Contact us by phone, text, or email
- Submit a form on our website
- Visit our website (automatically via cookies and log files)
4. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Schedule and confirm appointments
- Process payments
- Communicate with you about your service
- Send appointment reminders and follow-up messages
- Improve our website and services
- Respond to inquiries and customer service requests
- Send promotional communications with your consent
- Comply with legal obligations and prevent fraud
5. SMS COMMUNICATIONS
By providing your phone number you consent to receive appointment confirmations, reminders, and service-related SMS messages from Detailed By Dylan. You may opt out at any time by replying STOP. Message and data rates may apply. Message frequency varies. No mobile information will be shared with third parties for marketing or promotional purposes.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You may disable cookies through your browser settings, however some features of our website may not function properly if cookies are disabled.
We may also use web beacons and similar tracking technologies to analyze how users interact with our website and improve our services.
7. THIRD PARTY SERVICES
We may use third party service providers to assist in operating our website, processing payments, and managing appointments. These providers are authorized to use your personal information only as necessary to provide services on our behalf and are not permitted to share or use your information for any other purpose.
We are not responsible for the privacy practices of third party websites linked from our site. We encourage you to review the privacy policies of any third party sites you visit.
8. HOW WE PROTECT YOUR INFORMATION
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel have access to your personal information. Despite these measures, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
9. SHARING OF INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist in operating our business
- When required by law, court order, or legal process
- To protect the rights, property, or safety of Detailed By Dylan, our customers, or others
- In connection with a business merger, acquisition, or sale of assets
10. CCPA PRIVACY RIGHTS
If you are a California resident you have the right to:
- Request disclosure of the personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale of your personal information
- Not be discriminated against for exercising your privacy rights
- To exercise any of these rights please contact us. We will respond to your request within 30 days.
11. GDPR DATA PROTECTION RIGHTS
If you are located in the European Economic Area you have the following rights:
- The right to access your personal data
- The right to correct inaccurate personal data
- The right to request deletion of your personal data
- The right to restrict or object to processing of your personal data
- The right to data portability
- To exercise any of these rights please contact us. We will respond within 30 days.
12. CHILDREN'S PRIVACY
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information please contact us immediately and we will take steps to remove that information from our records.
13. RETENTION OF INFORMATION
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
14. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.
15. CONTACT
For questions regarding these Terms and Conditions contact us at:
(209) 222-2737
[email protected]
detailedbydylan.com
Professional mobile car detailing serving Stockton and surrounding areas. We bring the detail shop to your driveway.
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